The map of public resources for attention to diversity in Castilla-La Mancha is expanded. Guadalajara already has an office of the Comprehensive Care Service (SAI) for LGTBIQ+ people, a space that seeks to offer professional and human support from the local level, but with a regional vision.
This new point, located on Travesía de Beladíez nº4 in the capital of Alcarreña, becomes a welcoming place for those who need legal guidance, psychological support, social care or educational advice. All this with a comprehensive, personalized and free approach.
What does this service offer?
The LGTBIQ+ UPS is not just an office. It is a safe space. A resource that adapts to the different realities of the group, combining in-person care with digital and telephone tools. The objective is clear: that no one is left behind, wherever you live.
Its main functions include:
- Personalized social care
- Legal advice and legal guidance
- Psychological support
- Guidance in educational environments
- Network of Mutual Support Groups (GAM)
This hybrid model allows people from rural environments to also access the same resources as those who live in large cities. An important detail, especially when we talk about realities marked by isolation or silence.
Discrimination does not concern zip codes
“While others close doors, we open them.” With this phrase, Rosa María García, delegate of the Board in Guadalajara, focused on a fundamental issue: access to rights cannot depend on the place of residence.
And even today many LGTBIQ+ people face a double vulnerability: due to their orientation or identity, and because they live in areas with few specific resources. The creation of this office seeks to reverse this imbalance.
Now, is opening doors enough? What happens when the person on the other side hesitates to cross them?
Against the noise of hate, brave public policies
In a context in which denialism and hate speech are gaining ground even in small municipalities, the simple fact of opening a space like the SAI LGTBIQ+ is, in itself, a political statement.
The service, promoted by the Ministry of Equality since 2023, has already served more than 3,000 people in the region and carried out more than 5,300 interventions. Guadalajara, for its part, concentrates just over 9% of the open individualized files.
These figures are not mere statistics. They are lives. They are stories. These are realities that, without this type of resources, could remain silenced or neglected.
A network that is built together
One of the pillars of the SAI is its network approach. It is not just about offering services from the public administration, but about generating solid links with social entities, educational centers, unions, city councils and local associations.
Laura Gil, provincial delegate for Equality, summed it up like this: “We must make it visible, inform and, above all, facilitate real access”. Because it is not enough for the resource to exist: it has to be known, accessible and useful.
Tools such as the SAFO platform, contact by email (sailgtbi@jccm.es) or telephone 925 278 377 allow us to expand the scope of the service beyond office hours (Monday to Friday, from 10:00 a.m. to 2:00 p.m. and in the afternoon by appointment).
And now what?
The SAI LGTBIQ+ office in Guadalajara is now operational. But the question remains in the air: how do we ensure that every person who needs it knows that this resource is for them?
We may not have a single answer. But we do have a way: make visible, listen, protect. And, above all, not take a step back.
